A manager physically can’t listen to every call, so sales quality is usually checked by sampling and by ear. AI listens to every conversation and does it objectively.
What you get
- Every call transcribed to text.
- Scoring against the script: stages followed, stop-words, missed deals.
- Tags, sentiment and short summaries for the manager.
- Quality control on every rep and every call, not just spot checks.
How it works
We connect to your telephony and CRM; calls are transcribed and scored automatically, and the result lands right in the deal card. We’ve already done this with Bitrix24.
Result
Every call is reviewed without manual listening. You can see who follows the script and where leads slip away — backed by data, not gut feeling.