An AI bot answers customers instantly, any time — where a human rep physically cannot keep up. But it only pays off when the bot knows your product and hands the conversation to a person at the right moment.
What we do
- Bots for the site, Telegram and WhatsApp.
- Answers from your catalog, prices and specs (knowledge base).
- Lead qualification and routing to the right rep.
- Handoff to a human when a question goes beyond scope.
- CRM integration: conversations and leads are never lost.
How our approach differs
We do not build a bot for show: we build a tool that actually takes load off sales and support and handles leads 24/7, even at night. It is part of AI business automation; it pairs well with AI call analytics.
Where to start
We look at where reps spend time and which questions repeat most, then launch a bot on the busiest area first.